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How can Dynamics 365 Sales help track...

saramartin90
22-10-2024 10:20:21

Dynamics for Sales provides tools to track customer interactions through email, phone, and social media. It integrates these channels into a unified view, allowing sales teams to monitor engagement history and identify the best opportunities to connect with leads. Has anyone used this feature to improve customer relationship management? What challenges or benefits did you notice?

 

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